TECHNICAL SUPPORT TEAM
VINY CUTTERS / CUTTING PLOTTERS
Please contact technical support via email first. Most questions on legacy plotters can be answered quickly via email. Please provide model of plotter, operating system, connection type, how long you’ve had the plotter, and a detailed description of the issue in the message box. Click here > To find Authorized Service Center Locations
BEFORE CONTACTING SUPPORT
Please find our troubleshooting tips for the following issues. Most issues can quickly be resolved by following these instructions.
Tel: (888) 318-3247
Graphtec Vinyl Cutter / Cutting Plotter Technical Support Team is available 8 AM to 4:30 PM PST. Please allow us 24 hours to get back to you. Graphtec America appreciates your business.